Privacy Policy

Overview

Markley's Precision Company LLC ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This privacy policy explains how we collect, use, and safeguard information when you visit our website at markleysprecision.com or engage with our services.

Information We Collect

We collect personal information that you voluntarily provide to us when you fill out contact forms, request quotes, or communicate with us. This may include your name, email address, phone number, selected services and project details. We also receive information you provide in messages to our AI chat assistant and in applications or resumes emailed to us.

How We Use Your Information

We use the information we collect to:

• Provide and manage our services
• Communicate with you about your projects
• Respond to your inquiries and requests
• Prevent fraud and ensure security
• Comply with legal requirements

Sensitive Information

Public forms and chat are intended for general inquiries, not sensitive information. Please do not submit sensitive information through public forms or chat, including Social Security numbers, financial account details, medical information or identity documents. Free-text messages and resumes may contain personal or sensitive information if you choose to include it; we cannot promise that such information is never received or processed.

Website Tracking and Lead Attribution

Our website loads Google Tag Manager and WhatConverts. WhatConverts receives page URLs, referring pages, query parameters and URL fragments for lead attribution, and supports call tracking through dynamically displayed phone numbers. Successful form submissions trigger conversion events with the form name and, for quotes, selected service information. These tools support measurement of inquiries and advertising, including Google Ads attribution. Tag Manager is a tag-loading tool; the tags enabled in its external container may change independently of this website.

Tracking providers may use cookies or similar technologies and process browser, device and interaction information. Your browser settings can limit cookies, although this may affect website features and measurement. This website also loads the Supernerd AI chat widget; information you enter in chat is handled by that service to provide responses. Please avoid sharing sensitive information in chat.

Data Sharing and Service Providers

Website information is processed by providers supporting hosting, communication, tracking, advertising measurement and chat, including Google, WhatConverts and Supernerd. The contact endpoint forwards names, email addresses, phone numbers, selected services and project descriptions to Zoho CRM when its integration is configured. Valid submissions are also written to server logs. Authorized personnel and providers supporting those systems may access this information to handle inquiries, maintain the website and support our services.

Job Applications

If you email an application or resume, we receive the contact details, work history, qualifications and other information you include. We use this information to review your application and communicate about employment opportunities. It is handled through our email service and by personnel involved in hiring. Do not include sensitive information that is not needed for an initial application. Our website inquiry forms are not a resume-upload system.

Data Security

We implement organizational and technical security measures to protect your personal information. However, no electronic transmission over the internet can be guaranteed to be 100% secure. We strive to use commercially acceptable means to protect your information.

Your Privacy Rights

For a privacy request, including a request concerning information you submitted, email mpc@markleysprecision.net. Describe your request without including sensitive documents. We will evaluate requests under applicable law and may need to verify your identity.

Contact Us

If you have questions about this privacy policy, please contact us at mpc@markleysprecision.net.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated revision date.